Managed Service Market – Global Opportunities and Forecast, 2020-2027

Managed Service is a process of outsourcing day-to-day technology management responsibilities by companies to third-party organizations for enhancing their operation and to cut down their expenses. The outsourcing responsibility includes a database support, server support, network support, production support, lifecycle build, or maintenance activities and other activities. Managed services provider (MSP) or third-party organization provides 24×7 support, performance monitoring, and maintenance.

The major factors which are driving the growth of the Global Managed Service market includes the rising shortage of skilled IT professionals, cost reduction and decreased IT budgets of the organization, which encourages them to leverage managed services. The growing adoption and advancement in cloud technologies such as big data, as well as the upgradation of existing technologies, are further fuelling the demand for managed services. Small and Medium-sized Enterprises are widely adopting cloud technology which increases the demand for managed service among SMEs. Managed services help the organization to run the business process, and the operation runs smoothly without compromising efficiency and quality. Cloud service providers and managed service providers are raising the demand for outsourcing management functions which will create numerous opportunities in the market. Moreover, the organization is focussing on increasing profit margin, and meeting the demand of changing business operations, thereby encouraging them to opt for managed services. However, rising pressure from statutory regulations across the world may hamper the growth of the market.

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major key players in the Managed Service market include IBM Corporation, Cisco Systems, Inc., Fujitsu Ltd., Accenture plc, Atos, DXC Technology, AT&T Inc., Ericsson, Cognizant, HCL Technologies Limited, TATA Consultancy Services Limited, Infosys Limited, among others.

The Global Managed Service market has been segmented based on the Service Type, organization size, deployment type, vertical, and key region. Based on Service Type, the market is segmented into Managed Security Service, Managed Network Service, Managed Data Center, and IT Infrastructure Service, Managed Communication and Collaboration Service Managed Mobility Service and Managed Information Service. Managed Security Service is further segmented into Managed Identity And Access Management, Managed Antivirus/Antimalware, Managed Firewall, Managed Risk And Compliance Management, Managed Vulnerability Management, Managed Security Information And Event Management, Managed Intrusion Detection Systems/Intrusion Prevention Systems, Managed Unified Threat Management, Managed Encryption, and Others. Managed Network Service is further segmented into Managed Network Provisioning, Network Monitoring, And Management, and Managed Software Defined-Wide Area Network. Managed Data Center and IT Infrastructure Service are further segmented into Storage Management, Server Management, Managed Print Services, and Others. Managed Communication and Collaboration Service is further segmented into Managed Voice Over Internet Protocol, Managed Unified Communication As A Service, and Others. Managed Mobility Service is further segmented into Device Life Cycle Management and Application Management. Managed Information Service is further segmented into Business Process Management, and Managed Operational Support Systems/Business Support Systems. Based on Organisation Size, the market is segmented into Large Enterprises, and Small and Medium-Sized Enterprises. Based on Deployment Type, the market is segmented into on-premises and cloud. Based on vertical, the market is segmented into Telecom, Information Technology, Banking, Financial Services, and Insurance, Consumer Goods and Retail, Manufacturing, Healthcare and Life Sciences, Education, Energy and Utilities, Media, and Entertainment, and Others.

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Key questions answered in this research report:

• At what pace is the global Managed Service market growing? What will be the growth trend in the future?
• What are the key drivers and restraints in the global Managed Service market? What will be the impact of drivers and restraints in the future?
• What are the regional revenue and forecast breakdowns? Which are the major regional revenue pockets for growth in the global Managed Service market?
• What are the various verticals of the global Managed Service market, and how are they poised to grow?
• What companies are the major participants in this market and their business strategies, how does the competitive landscape look like?
• Which type of managed services generated maximum revenues in 2019 and identify the most promising types of managed services during the forecast period?

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