Call Center Artificial Intelligence (AI) Market by Component - Global Opportunities and Forecast, 2020-2027

 

Global Call Center Artificial Intelligence (AI) Market

The GMI Research presumes the Call Center Artificial Intelligence (AI) Market to perceive extensive growth opportunities during the forecast period. This is because of the evolving demand for superior customer services, increasing implementation of AI-supported chatbots to manage work, and growing customer involvement through different social media platforms.

Request for a FREE Sample Report on Call Center Artificial Intelligence (AI) Market

Introduction of the Call Center Artificial Intelligence (AI) Market

Artificial intelligence (AI) refers to the transcription of human intelligence processes by instruments, primarily computer systems. In short, it is the potential of a computer-controlled robot to complete tasks linked with human intelligence. AI technologies are majorly used to perform specified activities such as speech identification, planning, problem-solving, learning, and machine vision.

Call Center Artificial Intelligence (AI) Market Dynamics

The augmenting demand of artificial intelligence in call canters to enrich customer experience and the surging endorsement of AI-based solutions in different industries, such as, retail, healthcare, telecom, and BFSI are regarded as the prime forces stimulating the growth of the global Call Center AI market.  The accelerating penetration of smartphones among users has elevated the need for 24/7 customer services to ameliorate customer experience, involvement, and contentment. In parallel, the surge in the amount of data produced will further impel the market growth. The increasing adoption of the solution helps various industries to facilitate a précised, faster, and flawless experience to their customer’s every-time is further proliferating the market growth.

Further, the ongoing technological modernisations in call-center solution and services by means of sophisticated technology such as natural language processing (NLP), machine learning, and deep learning is another factor contributing to the market growth. On the other hand, the growing agitation towards safety and confidentiality of data and the inadequacy of trained professionals are anticipated to hinder the market growth.

Call Center Artificial Intelligence (AI) Market Segmentation:

Segmentation by Component
  • Compute Platforms
  • Solutions
  • Services
  • Consulting
  • System Integration and Deployment
  • Support and Maintenance
Segmentation by Deployment Mode
  • Cloud
  • On-Premises
Segmentation by Vertical
  • Banking, Financial Services, and Insurance (BFSI)
  • Retail & E-Commerce
  • Healthcare
  • Telcom
  • Media & Entertainment
  • Travel & Hospitality
  • Others
Segmentation by Region:
  • Europe
    • United Kingdom
    • Germany
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • Rest of APAC
  • North America
    • United States of America
    • Canada
  • RoW
    • UAE
    • Brazil
    • South Africa
    • Saudi Arabia

About GMI Research

GMI Research is the most trusted market research and consulting organisation by various leading companies to support them in addressing the most critical issues. The market research reports and insights help them to formulate strategic business policies.

Media Contact
Company Name: GMI RESEARCH
Contact Person: Sarah Nash
Email: enquiry@gmiresearch.com
Phone: Europe – +353 1 442 8820; US – +1 860 881 2270
Address: Dublin, Ireland
Website: www.gmiresearch.com

For More Info:

Conversational AI Market

PARKING MANAGEMENT MARKET

social media analytics market

ERP Software Market

Applicant Tracking Systems Market

Comments

Post a Comment

Popular posts from this blog

Home Care Products Market is anticipated to increase at a CAGR of 3.5% till 2028

Image
 Analysis from GMI Research finds that the Home Care Products Market earned revenues of USD 95,423 million in 2020 and is expected to grow at a CAGR of 3.5% from 2021-2028. The factors driving growth of the market includes growing awareness amongst consumers about maintaining health and hygiene, expansion of the real-estate industry, rising germs, dirt, and microorganisms on the surface, increasing focus of manufacturers on developing environment friendly products and improvements in the living standards. Rise in the number of smart homes around the world, growing demand for home care products such as vacuums, window cleaner robots, and robot mops and strict regulations imposed by Governments, are some of the factors pushing the Global Home Care Products Market . Moreover, increasing availability of home care products at e-commerce platforms, growing adoption of advanced technologies by manufacturers, rise in the launch of innovative products, and rapid urbanization, are some of the a
Read more

Online Travel Market Research Report Size, Share, Growth, Forecast Report 2022-2029

Image
Online Travel Mark et Online Travel Market size was valued at USD 540.2 billion in 2021 and is forecast to reach USD 1,263.0 billion in 2029, growing at a strong CAGR of 11.2% The factors driving the growth of Online Travel Market includes expansion of Tourism industry around the world, rising penetration of internet, increasing use of social media applications for travel booking and surge in online payments. According to the report published by Statista, the Travel & Tourism Industry in India is expected to reach USD 14.92 billion by the end of 2022 and the market volume is estimated to reach USD 29.01 billion by 2026, growing at a CAGR of 18.08% over the forecast period (2022-2026), which will boost the Online Travel Market size in the approaching years. Moreover, attractive services offered by online travel agencies such as transport facilities, easy cancellation, and heavy discounts on booking room at hotel and entrance of new players in the market, are some of the additional
Read more